A family friendly stay with Novotel Liverpool

June 10, 2019

The last few months have been hard-going, packing up and moving house has been stressful, and saying goodbye to our first family home was emotional to say the least. Of course, it was all with good reason, but that didn’t necessarily make it any easier.

So when Novotel offered us a night away, we were excited to make the most of some family time, and a chance to temporarily leave the stresses of moving house behind us.

We’d wanted to visit Mattel World in Liverpool with Harry for quite some time, and with their Hanover Street hotel being just a ten minute walk away from the Liverpool Docks it was too good a chance to miss.

After spending the afternoon with Thomas, Bob the builder, and Fireman Sam, it was time to check into our hotel.

The reception is currently undergoing renovation, but that didn’t affect the friendly and organised welcome we received. We were checked in quickly, and all our questions were answered easily. Our room was ready and waiting for us, and the reception team were only too happy to make our dinner reservations for us.

The room itself was a large family room, with plenty of space for us and our toddler. A travel cot was built and positioned ready for that night, and there was a Nespresso machine plugged in ready to go, as well as bottles of water chilling in the mini-fridge. We weren’t expecting a bath, but there was a large one, as well as plenty of toiletries for the three of us.

Our little boy was very excited to go swimming, so we headed to the pool for a pre-dinner swim. There were plenty of fluffy towels waiting, as well as private family changing rooms, and key-code lockers (No need to remember a pound coin!) The pool itself was warm, and much bigger than I’d expected for a city centre hotel.

Having built up an appetite, we headed to the Ropewalks restaurant, handily just behind the reception of the hotel. Spacious and contemporary, we sat down and found ourselves a menu. We were eating fairly early at half five, and to start with the service was a little hit and miss as the staff seemed to be getting themselves organised at the beginning of their shift.

Service picked up from then on though, and our waitress was really helpful, quickly bringing our bread and olive starter for our particularly peckish toddler. We also tried their ribs starter, followed by lamb for me, and a burger for my husband. Our little boy wolfed down his chicken nuggets, and even went on to share some of our sticky toffee pear pudding.

The food itself was all delicious and was served at the table promptly. Our waitress happily chatted to Harry, and we all felt really welcome. The restaurant was fairly quiet when we sat down, but as we were leaving it had filled up with plenty of tables full of happy diners.

After a full day out, we were all ready for bed, and it wasn’t long before our little one had happily dropped off in his travel cot. It was great having a bath on hand, as it meant we could stick to our normal bedtime routine, helping Harry to feel relaxed and ready for bed.

We were on the fifth floor, and unless you looked out the window, you really wouldn’t have had any idea you were in the middle of Liverpool City Centre. The room was completely silent, and the black out curtains meant it was dark enough to prevent our little one from waking up too early….

Awake around seven, the pool was so lovely we couldn’t resist an early morning swim, heading for breakfast straight after. Located back in the Ropewalks restaurant, there were plenty of cooked and continental breakfast choices on hand, and the staff made sure our tea and coffee was kept topped up.

Check-out was at midday, and it was fantastic to be able to be able to enjoy the morning at our own pace. As well organised as our arrival, check-out was equally friendly and seamless.

It was our first stay at a Novotel hotel, and it’s safe to say it won’t be our last. Our toddler was made truly welcome, and the facilities were above and beyond our expectations for a city centre hotel. I wouldn’t hesitate to recommend them as family friendly, and will definitely be looking out for their hotels for future city breaks.

Post written in collaboration with Novotel, our stay was complimentary, but all words and opinions are my own.